Key Account Manager - Product Based Startup

Company Profile:

My Client is a start up product based company at Pune with young and dynamic team constantly innovating to revolutionize cashless automated vending and transactions. It's an one year old company.

They have app based products which people can use to pay at Vending machines without using cash (coins, currency notes) .It's innovative vending solutions enhance the consumer's buying experience in the automated retail industry.

It is an integrated solution for each stack holder in the vending ecosystem, It is all set to make cashless, touch-free product dispensing a happy reality.

It believes in staying true to core which are Excellence, Courageous, Innovation, Customer Centricity Integrity, Simplicity.

Some of their clients located in Switzerland,New York are one of the leaders in FMCG sector. Also they want to expand their business in US, UK, Japan along with India.

You can interact with app enabled vending machine using your smart phone and make cashless purchases. So no more hassle of stuffing your crumbled notes in the currency acceptor or pay for a product that did not get dispensed.

It has a unique patent pending technology and is going to be highly disruptive solution in the automated payments/vending machine space especially for the FMCG space. It will give you the opportunity to learn new things and showoff your awesome skills!

Job description for Key Account Manager:

- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquiring a thorough understanding of key customer needs and requirements

- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

- The ideal candidate will be be apt in building strong relationships with strategic customers.

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements

- Proven experience as key account manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation