Posted By
Posted in
Sales & Marketing
Job Code
1351287
Role & responsibilities
Customer Account Management
- Ensure timely response towards customer QCDDM expectations and target timely closure of key issues.
- Regular engagement with plant functions to proactively understand open issues and ensure timely closure.
- Regular visit and interaction with key stakeholders at customer to understand existing and new issues and take timely action.
- To protect and sustain existing business share by regular engagement of all key stakeholders of the company with customer.
Business Development
- To target business win for new programs as per plan
- To promote New Technology products and solutions with customer
- To increase scope of value added services with customer
- To generate new enquiries with the help of existing contacts to increase revenue
Profitability
- Maintain program profitability as per budget
- Ensure recovery of cost impact from customer as per company policy
- Timely settlement of new program price before SOP
- Ensure price revision as per schedule and as agreed with customer
Preferred candidate profile
Knowledge
- Auto Industry- Customer Account Management
Skills
- Customer Relationship Management
- Handling of MSIL / SMG / MSIL Bangaluru (TKML) account
- Pricing & Negotiation skills
- Communication (Written & Spoken)- Proficiency in computer (MS Office)
- Business Finance
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Posted By
Posted in
Sales & Marketing
Job Code
1351287