Key Account Manager - North - Auto

Role & responsibilities

Customer Account Management

- Ensure timely response towards customer QCDDM expectations and target timely closure of key issues.

- Regular engagement with plant functions to proactively understand open issues and ensure timely closure.

- Regular visit and interaction with key stakeholders at customer to understand existing and new issues and take timely action.

- To protect and sustain existing business share by regular engagement of all key stakeholders of the company with customer.

Business Development

- To target business win for new programs as per plan

- To promote New Technology products and solutions with customer

- To increase scope of value added services with customer

- To generate new enquiries with the help of existing contacts to increase revenue

Profitability

- Maintain program profitability as per budget

- Ensure recovery of cost impact from customer as per company policy

- Timely settlement of new program price before SOP

- Ensure price revision as per schedule and as agreed with customer

Preferred candidate profile

Knowledge

- Auto Industry- Customer Account Management

Skills

- Customer Relationship Management

- Handling of MSIL / SMG / MSIL Bangaluru (TKML) account

- Pricing & Negotiation skills

- Communication (Written & Spoken)- Proficiency in computer (MS Office)

- Business Finance