Key Account Manager - Manufacturing/Auto

Key Account Manager

Job Title: Senior Manager (L5) - KAM Sales EV (Fleet)

Purpose of the position / Position Summary:

The position will be responsible for driving the sales of electric vehicle range in assigned region to Retail / Institutional/ Government & fleet customer accounts In order to achieve business objectives in terms of volumes, market share and customer experience Within organizational policies and government/ statutory norms

Personal Profile:

Gender: Female

Experience: 2 - 10 years

Education: B.E/ B. Tech & MBA- Sales & Marketing

Skills: Automobile Industry, Product Knowledge, Knowledge of Key customers, and their businesses

Job Responsibility:

1. Contribution to planning

- Drive the sales volume daily to achieve the targeted volume and request assistance from Central team for high value deals

2. Key actions and decisions (Long term and Short term)

- Plan and implement Service Check up / Safety awareness / emission Check up campaigns at key campuses so as to give value added services to the institutional customers

- Place the orders received to the Sales & Operation planning team and track for timely Despatch

- Maintain good relationship with large Corporates, fleet customers and key Government staff in the region through regular interactions

- Visit the institutional/fleet/govt customers on a periodic basis for generating pipeline

- Send monthly e-mailers to all the administration/ HR heads of key corporates so as to ensure awareness about offers

- Coordinate with Service team for resolution of service related complaints of Key B2B clients / operational team of leasing companies

- Plan campaigns and monitor effectiveness in accordance with the VME and FME budget allocation

- Execute the corporate campaigns planned centrally to maximize the penetration in identified corporate sectors

- Provide feedback to the central team in terms of effectiveness of the budget spend

- Tie up with external agencies for intranet communications in key corporate so as to get an opportunity for reaching their client base

Key Performance Indicators:

1. Sales volume target vs achievement

2. Revenue target vs achievement

Leadership Competencies:

- Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

- Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

- Driving Execution - Translating strategy into action and execution

- Leading by Example - Encouraging and following ethical standards

- Leading Change - Recognizing the need for change, initiating and adapting to change

- Motivating Self and Others - Inspiring teams and individuals