Key Account Manager - Jewellery Brand

Role and Responsibilities :

- You will be responsible for maintaining & sustaining a long-term relationship with every on boarded brands.

- Build and maintain strong, long-lasting client relationships.

- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).

- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

- Collaborate with the sales team to identify and grow opportunities within territory.

- Assist with challenging client requests or issue escalations as needed.

- Manage Accounts receivables and debts from accounts

- Resolve issues, complaints and operational matters with accounts and escalate