Key Account Manager - IT Software Sales - BFSI

We are looking for Key Account Manager's to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve customer satisfaction. The goal is to contribute in retaining and growing our business.

Responsibilities & Required Skills:

- Develop relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams and be a customer voice

- Proactively resolve any issues faced by customers and maintain trust

- Play an integral part in generating new sales

- Proven experience as key Account Manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships at all customer levels

- Excellent Communication & Presentation skills

- Ability in problem-solving and negotiation

Working days: 5 days

Experience: 5+ Years

Location: Mumbai