Key Account Manager - EventTech - USA & Europe Region

Job Title: Key Account Manager (Global Clients - Event Tech)

Experience: 6 to 10 years

Location: Bangalore (Work from office)

Industry: Event Technology / SaaS

Client Focus: USA & Europe

Revenue Responsibility: $2M+

About the Role:

We are seeking a Key Account Manager with a strong background in handling global clients (USA & Europe) in the Event Tech industry. This role is for a relationship-driven professional who excels at account mining, business expansion, and customer success. You will be responsible for managing and growing a portfolio of high-value global accounts, driving revenue expansion beyond the existing $2M+ portfolio, and ensuring long-term client satisfaction.

Key Responsibilities:

- Account Management & Growth: Manage and nurture key accounts across the USA & Europe, ensuring sustained growth and customer success.

- Revenue Expansion: Identify and execute strategies to expand account value beyond the existing $2M+ portfolio.

- Client Relationships: Act as the primary point of contact, building strong relationships with decision-makers and stakeholders.

- Account Mining: Identify new opportunities within existing accounts, upsell and cross-sell solutions, and maximize client lifetime value.

- Market Understanding: Leverage deep knowledge of the USA & European markets to tailor solutions, anticipate client needs, and drive business growth.

- Hands-on Approach: Be directly involved in client engagements, negotiations, and business development strategies.

- Collaboration: Work closely with internal teams (sales, product, and customer success) to ensure seamless delivery and client satisfaction.

Key Requirements:

- 6 to 10 years of experience in Key Account Management in the Event Tech industry.

- Proven track record of managing global clients (specifically from the USA & Europe).

- Experience handling a business portfolio of at least $2M+ and successfully expanding it.

- Strong expertise in account mining, relationship management, and customer success strategies.

- Hands-on, proactive, and customer-focused, with a deep understanding of the USA & European markets.

- Ability to drive revenue growth, upsell, and cross-sell solutions within enterprise accounts.

- Exceptional communication, negotiation, and stakeholder management skills.

Why Join Us?

- Opportunity to work with leading global clients in the Event Tech space.

- Drive business expansion and take ownership of high-value accounts.

- Be part of a customer-centric, high-growth environment.

If you are a relationship-driven Key Account Manager with a growth mindset and a deep understanding of the USA & European markets, we'd love to hear from you!