Key Account Manager - Energy Sector - SaaS Startup

Industry - Infrastructure / Oil & Gas / Power / Energy

Category - Sales & Marketing

Skills - Key Account Management, Energy, SCADA, SAAS

Job Type - Permanent

Job Duration -

Job Description - Streamline Key Account Manager operations and develop trust relationships with a group of major clients to ensure they do not turn to competition,

- Acquire a thorough understanding of key customer needs and requirements, strategic objectives

Client Details

Our client is an independent software provider specialized in data intelligence cloud solutions for renewable energies. They are headquartered in France and have operations in 23 countries. They have a unique technological product that helps companies monitor, analyse and enhance the performance of their renewable energy plants remotely.

Description

- Manage, monitor & drive Key Account selling, prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

- Provide plans, forecasts and inputs towards Key Account strategies, Provide inputs for reviews and Annual Business Plan/Strategic Business Plan

- Effective implementation of Key Account Manager practices across function, Expand the relationships with existing customers by continuously proposing solutions that meet their objectives,

- Ensure the correct support & services are delivered to customers in a timely manner,

- Serve as the link of communication between key customers and internal teams, rely on Resident Engineer when there is one in place

- Ensure customer satisfaction through sales, execution & services, resolve any issues and problems faced by customers and deal with complaints to maintain trust, play an integral part in generating new sales that will turn into long-lasting relationships

- Work under the direct supervision / complementing KAM director in France but with a dotted line relationship to head of India (Country Manager)

Profile

- 6 to 8 years of experience in any renewable sector with B2B sales and key account management experience

- Willingness to travel in India

- Good Technical grasp; in depth knowledge of IIoT, DAS, SCADA systems and solar PV plant equipment is a real plus.

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels, also with Corporate Office out of India

- Better understanding of customer requirements

- Good in Excel and presentation skills. Sales oriented.