Key Account Manager - eCommerce/FMCG

Job Responsibilities:

- You will be the expert on the e-account by building a formidable relationship to drive agreed business growth and turnover

- You will develop plan, KPI and goals for the account and implement Go to Market strategy with cross functional teams (E-brand managers, supply chain, IT)

- You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share

- You will manage promotions along with brands - make brands partners in customer communication

- Lead and negotiate annual agreements with Ecommerce partner and finalise the Joint Business Plan (JBP) after coordination with multiple stakeholders

- You will be responsible for ToT adherence and standardisation of soap (simple object access protocol)

- You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business

- You will ensure right presence on brands across top SKUs to ensure discoverability, build customer experience through brand stores and product page details and compelling reasons to drive purchase

- You will do market intelligence and competitive landscape mapping thereby identifying new e-commerce trends and opportunities

- You will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes

- Analyse and interpret Ecommerce partner's sales report to identify strengths, weaknesses and business opportunities