Key Account Manager - eCommerce - FMCG

- He/She will be the expert on the e-account by building a formidable relationship to drive agreed business growth and turnover

- He/She will develop plan, KPI and goals for the account and implement Go to Market strategy with cross functional teams (E-brand managers, supply chain)

- He/She will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share

- He/She will manage promotions along with brands - make e-commerce portals partners in customer communication

- He/She will be responsible for ToT adherence

- He/She will ensure right presence on brands across top SKUs to ensure discoverability, build customer experience through brand stores and product page details and compelling reasons to drive purchase

- He/She will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes

- Analyse and interpret Ecommerce partner's sales report to identify strengths, weaknesses, and business opportunities

Key Deliverables (Illustrative):

- Business delivery of turnover and market share as agreed

- Onsite presence for top SKUs - availability and right presence

- Increase sale from new launches

- Execution of promotional campaigns with increased effectiveness

- Ensure complete portfolio coverage