Key Account Manager - eCommerce

Key Account Manager - eCommerce

Key Responsibilities:

P&L:

- Create & deliver ambitious growth plans on key ecommerce platforms. Overall, in charge of business delivery at these channels.

- Managing and driving results on channel marketing, visibility and consumer promotion budgets, in order to maintain channel profitability

Visibility metrics:

- Maintain cataloguing and fill levels to ensure brand is well represented across all categories

- Drive content innovation to improve organic reach

- Participate in key marketplace events and ensure brand visibility in key properties

Operational metrics:

- Ensure replication across multiple warehouse locations

- Ensure coordinated supply chain functioning to maximize stock availability

Stakeholder Management:

- Work closely with the marketplace teams, internal brand & category teams, supply chain teams and other stakeholders in the value chain on all aspects related to brand growth and sales

People Management:

- Create a supportive and collaborative environment in which team members are coached, trained and provided with opportunities through development

- Hire & build a highly passionate and self-driven team internally to sustainably and profitably grow the ecommerce business for the brands

Experience & Qualification:

Mandatory:

- MBA from a reputed college, with minimum 5 years' experience in sales/ecommerce roles with P&L responsibility

- Prior ecommerce marketplace management experience is a must

- Demonstrated ability to lead teams and work in high-pressure situations.

- A passion for numbers

- Top notch problem-solving skills

- Excellent planning skills, analytical ability and lateral thinking ability

- Great at managing relationships, leading teams and working with multiple stakeholders