Key Account Manager - Consulting

Key Deliverables :

Large Account Management : Handling big corporate & Brands, Meeting with CXO level for solution selling

- Generate new leads and identify opportunities by gaining an in-depth understanding on the existing process and see how the offerings can be mapped.

- Identifying and analyzing market segments

- Developing the proposals and tailor them according to the client requirements

- Planning and supervision of processes for all new clients

- Provided top notch services during pilot batches, to get contract signed at the earliest

- Managing Post Sales Planning, Reviews and Escalations

- Maintaining a healthy relationship with the assigned existing clients and identify opportunities of up-selling

- Manage revenue targets, contracts, & payments for the assigned clients

- Closely plan and execute large projects/events for key clients along with the team.

- Handle issues pertaining to inter-departmental co-ordination

- Handling all first level escalations, issues & concerns from the clients and resolving them to client satisfaction