Key Account Manager - B2B Sector - Hospitality

Job Purpose:

- The role requires you to engage in and be responsible for managing and nurturing key client relationships for the organisation's continual growth.

- As a Key Account Manager, you will be responsible for developing and managing key accounts in the B2B sector.

- This role involves strategic business development, effective negotiation, and closing deals with new customers.

- The Key Account Manager will also build, train, motivate, and lead a Sales/BD team, ensuring alignment with business goals and revenue targets.

Roles & Responsibilities:

Business Development:

- Drive profitable revenue growth in line with targets through strategic business development in the B2B sector.

- Identify and pursue new business opportunities to expand the client base.

Account Management:

- Manage, negotiate, and close deals with new customers, ensuring long-term relationships and client satisfaction.

- Develop and implement strategies to increase revenue from existing key accounts.

Strategic Planning:

- Frame business development strategies and sales plans to achieve revenue targets.

- Monitor and analyse market trends to identify new growth opportunities.

Stakeholder Management:

- Network, communicate, and present to internal and external stakeholders at the senior management level.

- Maintain strong relationships with clients and ensure exceptional service delivery.

Education & Work Experience

- Bachelor's/ Master's degree in Marketing or Business Administration

- 7-8-year(s) experience in Key Account Management in the B2B segment.

- Language Proficiency - English, Hindi & Local

Functional Competencies:

- Expertise in business understanding to customize solutions and anticipate future requirements.

- Strategic Planning and Goal Alignment.

- Problem Solving & Negotiation Skills.

- Creative Business Development.

- Exceptional communication and networking skills.

- Ability to analyse market trends and identify growth opportunities.

Behavioural Competencies:

- Good Communication & Skills

- Customer-Centric Mindset

- Decision-Making Prowess

- Strong relationship-building capabilities

- Priority Management

Adaptability:

- Flexible and responsive to changing business needs and market conditions

- Persistent Professionalism at all times to help build respect and credibility with clients