Key Account Manager - B2B FinTech

Role: Key Account Manager (JOBCODE 52)

Location: Mumbai/Cochin/Kolkata

Company:

- The Company has been a pioneer in the space of digitizing processes for banks. They digitize the customer acquisition processes at Banks and NBFCs. The company's technology is the force behind almost 50% of the bank accounts opened every day through a complete digitized process all over India. Some of the Marquee banks/NBFCs in the Indian industry are clients of the company.

- The company has been recognized as a - Vendor to watch- in the field of Rapid Enterprise App Development by Gartner and finalist in the - Power of Ideas- organized by IIM-A and Economic Times.

Job Responsibilities:

- Managing and developing relationships with all key stakeholders in the customer account (Large BFSI Customers)

- Ensuring that the customer is happy and satisfied with the services of the organization. Closely coordinate with internal Delivery & Support Teams to ensure that customer's needs are met and problems are resolved well

- To act as customer advocate within the organization to ensure that all departments understand customer's requirements and respond with the right quality of service

- To plan and execute in order to maximize multiple business opportunities with the customer. To closely work with marketing and pre-sales to leverage on business opportunities

- To act as a consultant to the customer to spot opportunities where the company's technology products/solutions can help the customer in various ways

Desired Profile:

- Experience in Managing large BFSI Client accounts

- Experience in sales/BD of IT product Sales

- Understanding of Digital Onboarding solutions and journeys

- Prior experience in consulting industry will be a plus

Work ex: 8-12 years

Education: MBA + BE/B.Tech

Compensation: Best in the industry