Key Account Manager

Key Responsibilities:

Client Relationship Management:

- Develop and maintain strong relationships with key accounts.

- Understand clients' business needs and objectives.

- Proactively identify opportunities to expand business relationships.

Sales and Revenue Generation:

- Develop and execute strategic account plans to achieve sales targets.

- Negotiate contracts and pricing agreements.

- Identify and pursue upselling and cross-selling opportunities.

Client Satisfaction:

- Ensure high levels of client satisfaction through exceptional service.

- Resolve client issues and concerns promptly and effectively.

- Provide regular updates and reports on account performance.

Market Analysis:

- Stay informed about industry trends and competitive landscapes.

- Conduct market research to identify potential opportunities.

- Develop strategies to increase market share.

Team Collaboration:

- Collaborate with cross-functional teams to deliver exceptional client experiences.

- Share best practices and knowledge with team members.

Required Qualifications:

- Degree in Business Administration, Marketing, or a related field.

- 5+ years of experience in key account management or sales.

- Strong understanding of sales processes and techniques.

- Excellent communication and interpersonal skills.

- Strong negotiation and problem-solving skills.

- Ability to work independently and as part of a team