Key Account Lead - B2B Sales

Key Account Lead (B2B Sales)

Location: Noida

Roles & Responsibilities:

- Develop the short term and long term Business Growth strategy as per the business vision and execution.

- Develop a competitive pricing strategy in consultation with the respective Department heads to ensure fulfilment of all business interests through the required liaison.

- Manage relationships with domestic customers, for Business Development Strategy, review the S&M targets vs. Actual for all the regions and suggest corrective measures.

- Identify business opportunities and implement the required strategy through active involvement.

- Ensure customer order acquisition / realization through effective price proposals and negotiation process.

- Support effective sales planning & forecasting in coordination with department heads for respective business basis market and customer insights and proactively plan for future delivery orders.

- Participating in the budgeting exercises and provides inputs on Sales & marketing annual costs.

- Identify New Product segments and new geographies considering the existing capacity of Operations.

- Drive capability and development of high potential talent within the Business Development team.

- Ensure timely goal setting, performance review, feedback and development of subordinates in the team.

- Ensure attraction, engagement and retention of key talent within the team by actively being involved in the talent management initiatives.

- Identify skills & competency gaps within the team and work closely with the HR Team to identify learning initiatives in order to bridge the gaps.

- Cracking leading companies as clients for the company.

- Responsibility for interaction with senior management of these companies.

- Maintaining regular follow up post meetings, post quote submission with potential clients.

- Responsible for all correspondence with existing customers for Sales Follow Up, Customer Support & Servicing, New Projects Execution & Business Development for new opportunities.

- Maintain regular dialogue with existing customers to continuously look for new business opportunities with them.

- Responsible for collecting & acting upon customer feedback, customer satisfaction surveys.

- Filing & maintaining records of customer correspondence, quotations etc.

- Continuously look at opportunities to improve margin, upward price revisions.

- Presenting annual business plant to top management

- Regular monitoring of Business Plan, Presenting Reasons & Countermeasures for Shortfall (if any) in Quarterly B Plan Meetings

- Resource Planning & Budgeting in line with Business Plan.