Karvy - Assistant Manager - Operations/Client Servicing

Purpose of the role:

- To ensure & maintain core service delivery & sales support to Relationship Managers (RMs) and Clients from various regions. Ensure best in class client services, error-free and timely rendering of customized support.

Key Responsibilities :

- Engage proactively with RMs and be their single point of contact for all service-related requirements.

- Ensure timely resolution of queries & requirements raised by clients and RM's.

- Coordinate with other teams & outfits for critical & complex requirements & escalations.

- Be hands-on and provide best in class service to clients.

- Ensure timely revert to clients & respective RMs towards pending documentations/KYC.

Desired Skills & Experience:

- 2+ years of experience and knowledge in handling client servicing in a broking/Demat/Financial Services setup

- Time management, work organization, and diligent follow-ups

- Attention to detail and a focus on work accuracy

- Clearly able to communicate in verbal and written format.