Kapiva - Head - Logistics & Warehousing Operations

Roles and Responsibilities:

- Strong knowledge of best practices and trends in global supply chain, purchasing and procurement, inventory, vendor management and logistics

- Strong negotiation skills, strategic thinker with strong planning skills and long term vision

- Lead D2C and B2B warehousing and logistics strategy.

- Vendor Management (Negotiating Rates, Service performance, and SOP adherence) - 3P warehouses, Couriers and local transport vendors, Packaging vendors etc.)

- Stock Management of 150+ SKUs across 12 warehouses - Maintain inventory accuracy across multiple locations and ensure all warehousing processes are followed without any discrepancies (Inwards/Outwards/QC checks/FIFO/Packing/Selleable and Non-Selleable/Returns/Disposal/Stock counting/Periodic Audits)

- Manage strategic initiatives design & execution: capacity planning, vendor development,

- Vendor Scouting - Keep a close eye on industry trends and new advancements and get new age vendors to improve Supply chain experience for customers in turn.

- Improve TAT for D2C shipments for end customer and have processes in place for better customer experience wrt delivery (i.e reduce RTOs, Fake attempts, Courier disputes etc.)

- Ensure rotation of Courier partners at pincode level basis performance

- Work with local vendors for Time slot based deliveries in Modern trade and marketplace channels. And PTL partners for First and Middle mile logistics.

- Work on Route optimization for B2B deliveries

- Knowledge of ERP software and order processing

- Will be also responsible for Export shipments handling

- Keep Business first approach for key requirements where certain tasks are needed to be done at warehouse level (eg: Stickering, Freebies, pamphlets etc)

- Work closely with cross functional teams (Demand Planning, Tech/Product, Marketing, Sales, Finance etc)

- Efficiently handle a team of 20+ people

Basic Qualifications:

- Bachelor's degree required (Tier 1 College : IIT / NIT / BITS / IIIT)

- At least 3-5 years of experience in handling warehousing and Logistics in an FMCG or a B2B setup

- Experience in handling clients/vendor in previous role

- Understanding D2C space and it's specific operations need is an added advantage

- Should be adept in Advance Excel

- Excellent analytical and problem-solving skills (finding right data cuts to drive business metrics and create impact)

- Experience in leading a large team