Kanerika - Senior Delivery Manager

Senior Delivery Manager

About Kanerika

Who we are

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Cofounded by Warton Business School Aluminous, Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

- Best Place to Work 2022 by Great Place to Work-

- Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

- NASSCOM Emerge 50 Award in 2014

- Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

- Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us

Kanerika is rated 4.5/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people's experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you'll get while working for Kanerika.

Role

Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, You will be responsible for project deliveries across multiple domains and customers, while providing hands-on expertise in the full software development lifecycle, from concept and design to testing using agile methodology to the team. Ideal candidates would be someone who is proactive, have successfully played customer management & software delivery manager roles, go getter and someone motivated to look for ways to add value to job accomplishments

Locations

We are located at Austin (USA), Singapore, Gurugram (India), Ahmedabad (India) and Hyderabad (India).

Job Location - Hyderabad, India.

Reports to: Co-founder & Head of Delivery

We are looking for you!

As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value to your job accomplishments. You thrive under pressure and maintain a positive attitude, understanding that your career is a journey and are willing to make the right choices to support your growth.

In addition to your excellent communication skills, both written and verbal, you have a proven ability to create visually compelling designs that effectively communicate our core values, and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently and find innovative solutions and delivery high quality deliveries and ensure customer continues to be referenceable.

You have a strong sense of self-motivation and take ownership of your responsibilities. You prefer to work independently with less or no supervision. You are a process oriented, have a methodical approach and demonstrate quality first approach and someone who have led mid to large size teams and accounts. You use constructive feedback mechanism consistently to improve the productivity, accountability and performance in the team.

Your track record showcases your results-driven approach, as you have consistently delivered successfully with customer case studies published on public platforms. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

You should be driving team using data, data & data. Number of teams, agile stories, their statuses, escalations / mitigations, planning ahead, identifying hiring needs, working with recruitment teams for hiring, pre-sales teams for enabling the sales, dev managers/leads for solutioning / delivery statuses, and architects for technologies research or solutions.

What you will do

- Manage the project teams working on multiple technologies across data integration, automation and analytics.

- Be the technology champion for customer and single point of contact for delivery and accounts

- Provide greater contribution to developing Technology Center of Excellence (COE) and best practices.

- Leverages business acumen and subject matter expertise.

- Works across the organization and maintains/builds strong working relationships based on experiences/past interactions.

- Prioritize and plan complex task and deliver with consistent updates without follow-ups

- Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations

- Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensures the Quality and transparency is built at every level.

- Mentor directs and coach them to be better leaders and successful technologists

- Implement organization's policies consistently across your teams and identify star performers

- Proactive communicate for every aspect of your influence ie. Projects, employees, customers, opportunities, performers etc.

- Collaborate with and contribute to, other functions for success of the company.

- Implement and improvise processes that are data and goal driven

What you'll bring

- Bachelors / Master's degree (CSE or equivalent of Comp Sc)

- 12+ years of experience in leading design and software delivery teams

- Grown from the development ranks to Delivery (QA or other support roles that don't involve hands-on coding are excused). Technically deft in Java/.Net, DB (Any of, but not limited to SQL Server, CITUS, Mongo, Oracle),

- Understand streaming Kafka (Or RabbitMQ/any other queuing/ messaging technology), CI / CD, and Automation, Selenium.

- Hands-on experience working in Cloud environments like AWS/Azure/GCP

- Awareness to basic concepts of data warehousing and AI/ML is must

- Awareness to RPA is plus

- Excellent understanding, and proven record of complex technology and business solutions in a client-facing environment.

- Client relationship management experience and managing multiple clients/projects

- Experience in political and corporate customer environment, understand the power of persuasion, influencing and a high-level understanding of business processes related to various markets. Strong social skills, written and verbal.

- Experience with Agile/Scrum and Project Management methodology (certification Scrum Master, PMP, IPMA, PRINCE2 is an advantage).

- Enjoying working in a dynamic organization which is continuously transforming and enjoy enterprise visibility and industry.

- Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

- Significant experience leading the Technical Delivery of Enterprise Data management projects.

You will have advantage if you bring -

- Experience in Java, Microsoft Technologies, Oracle Apps, Or Informatica.

- Fluency in big data platforms including Hadoop, MapReduce, Hive, Spark.

- A strong understanding of data profiling and data cleansing techniques.

- Experience in building and rolling out product COEs at enterprise customers.

- Experience of working with complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

- Experience in running internal POCs from evaluation to successful exit criteria. Exercises judgment in methods, techniques, and evaluation criteria for obtaining results.

- Expert level database, data management, data engineering or data management skills.

- Published industry white papers, best practices, field guides, and external communications.

Employee Benefits

1. Culture:

- Open Door Policy: Encourages open communication and accessibility to management.

- Open Office Floor Plan: Fosters a collaborative and interactive work environment.

- Flexible Working Hours: Allows employees to have flexibility in their work schedules.

- Employee Referral Bonus: Rewards employees for referring qualified candidates.

- Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

- Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

- Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

- GMC and Term Insurance: Offers medical coverage and financial protection.

- Health Insurance: Provides coverage for medical expenses.

- Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

- Company-sponsored family events: Creates opportunities for employees and their families to bond.

- Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

- Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

- Company-sponsored outings: Organizes recreational activities for employees.

- Gratuity: Provides a monetary benefit as a token of appreciation.

- Provident Fund: Helps employees save for retirement.

- Generous PTO: Offers more than the industry standard for paid time off.

- Paid sick days: Allows employees to take paid time off when they are unwell.

- Paid holidays: Gives employees paid time off for designated holidays.

- Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

- L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.

- Mentorship Program: Offers guidance and support from experienced professionals.

- Job Training: Provides training to enhance job-related skills.

- Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

- Promote from Within: Encourages internal growth and advancement opportunities.