K12 Techno Services - Head - Customer Success/Customer Delight/Customer Experience - IIM

Head- Customer Success

Preferred : IIM Graduates (Full time/Part time)

- He/she will be responsible for customer happiness and the iron time renewals.

- Work starts from the time and customer is booked in the system and stops once they are converted into a loyal customer.

- Managing customer success executives will report to the head.

Must have:

- Excellent problem solving skills

- Above par communication skills

- Relevant experience in customer success roles.