K12 Techno Services - Deputy Zonal Head - Operations

Job Overview:

Head-Zonal operations at K12 Techno services holds a crucial role in managing operations of K-12 schools brand called Orchids the International Schools. The said position will be responsible for managing profit / loss and to drive operational excellence at branches in the given zone. Position empowers branch administrators to achieve K12 Techno Service's ambitious goals.

Job Responsibilities:

Deputy Head-Zonal operations will be responsible for below key areas:

- Revenue assurance of the branches and manage the cashflows by timely collections

- Cost optimization while upkeeping the organizations quality standards

- Innovate/mainstream value-added programs which will lead to new revenue lines and also adds value to customers

- Control the customer churn and drive the desired revenue growth year on year

- Drive operational excellence initiatives at branches

- Achieve highest standards of operational excellence by continuous and by implementing sustainable practices in the field of operations

- Drive customer satisfaction in all service aspects

- Forecasting and planning of key supplies for consumers on timely basis

- To be aware and comply statutory and regulatory norms of Education Industry and the state administrative bodies

- Work collaboratively with regulators of the state/central

- Maintain relationships with all key stakeholder of the organization and must work collaboratively with relevant functional departments of the organization

Strong skills Set Required on below:

- Parent & Complaint Handling

- Staff Management

- Transport

- Campus Maintenance

- Finance & P &L

- Procurement & Miscellaneous

Key Competencies & Skills

- Candidate must have an entrepreneurial mindset.

- Team management skills are critical, where in candidate must demonstrate exceptional leadership skills to empower the school administrators to perform in their best of their abilities.

- Must be a problem solver and must take decisions based on merit, logic and most importantly believes in customer centricity.

Preferred Qualification

- Candidate must have completed post-graduation in Management, preferably from Tier 1 or 2 colleges.

- Candidates from Education Administration and related qualifications will add value in selection process.

- Candidate if any prior experience in school segment will added advantage.

About K12 Techno Services Pvt Ltd.

K12 Techno Services Pvt. Ltd. is a leading education service provider in India, offering a dynamic suite of academic support, services and solutions to schools. The education sector has extensively evolved in the last decade. Hence, the academic needs of students and parents have also grown consequently. The upgraded teaching methodologies, blended with effective use of technology has been the main idea behind K12 i.e. to pave the way for a global approach towards education.

K12 with its band of services, facilitate schools to leverage on its strength. K12 Techno Services Pvt. Ltd. is incorporated under the provisions of The Companies Act, 1956. The Company was incorporated in the year 2010 and has its registered office in Bangalore. It is a company managed by professionals, Sequoia Capital and Navneet Learning LLP are its primary investors.