JustDeliveries - Regional Operations Head

Company Description:

JustDeliveries is a game-changer in the industry, offering a tech-enabled logistics solution that empowers F&B perishable and frozen brands to outsource their logistics and expand their presence across cities.

Currently present in 6 cities, including Bengaluru, Hyderabad and Chennai, we will scale to 30 cities over the next 4 years.

Position Title: South Regional Operations Head.

Location: Bangalore, India.

Industry: Food & Beverage, 3PL- & 4PL- Logistics.

Job Summary:- We are seeking a dynamic and experienced cold chain professional to lead and optimize our cold chain logistics operations within the Food & Beverage industry.

The ideal candidate will possess in-depth knowledge and experience in managing cold chain logistics, with a strong background in 3PL and 4PL logistics in the South.

Key Responsibilities:.

Operational Management:.

- Oversee and manage the end-to-end- cold chain logistics and 3PL operations.

- Develop & implement strategies to optimize the cold chain operations process, ensuring timely and efficient delivery.

- Ensure compliance with all regulatory requirements and industry standards.

- Monitor and manage the performance of all logistics partners and vendors.

Team Leadership:.

- Lead, mentor and develop a high-performing operations teams in various cities in the South.

- Foster a culture of continuous improvement and excellence within the team.

- Conduct regular performance reviews and provide feedback to team members.

Vendor and Relationship Management:.

- Maintain and develop relationships with key stakeholders, including suppliers, customers, and logistics partners.

- Negotiate contracts and agreements with vendors to ensure the best terms and conditions.

- Ensure that all vendors meet the company's quality and service standards.

Process Optimization.

- Identify opportunities for process improvements and implement best practices.

- Utilize data and analytics to drive decision-making and improve operational efficiency.

- Implement and monitor KPIs to track and measure performance.

Customer Relationship Management.

- Ensure high levels of customer satisfaction through reliable and quality service delivery.

- Address and resolve any customer issues or complaints promptly.

- Work closely with the sales and customer service teams to understand and meet customer needs.

Financial Management.

- Develop and manage the operations budget.

- Identify cost-saving opportunities and implement measures to reduce operational costs.

- Ensure that all operations are conducted within budgetary constraints.

Pricing formulation.

- Collaborate with sales teams to develop accurate and competitive quotations for cold chain logistics services.

- Provide operational insights and cost estimates to support the sales team in securing new business.

Qualifications:.

- Bachelor's degree in SCM, Logistics or a related field.

An MBA or equivalent advanced degree is preferred.

- Minimum of 10 years of experience in cold chain logistics within the F&B industry.

- Extensive experience in 3PL and 4PL logistics in India.

- Proven track record of leading and managing large-scale logistics operations.

- Strong understanding of regulatory requirements and industry standards.

- Excellent leadership, communication, and interpersonal skills.

- Ability to work in a fast-paced and dynamic environment.

- Proficiency in logistics management software and tools including WMS.

- Strong analytical and problem-solving skills.

Requirements:.

- Active database of vendors and logistics partners.

- Established relationships with key stakeholders in the Food & Beverage industry.

- Strong negotiation skills and experience in contract management.

- This role may require travel to various operational sites and client locations.

- The position may involve working extended hours to meet operational demands.

CTC: Industry Standards + ESOPs.