JP Morgan Chase - Vice President - Reference Data Payment Operations

The Static Data VP is a key position within CIB Operations. He/She is expected to deliver on the specific tasks and requirements of the Static Data team (Cash and Trade). These tasks will include the following functions responsible for executing the task assigned in the group which would include, though not exhaustive, setting up clients records on the system, maintaining work log, investigating exceptions

- Provide overall supervision/leadership to the staff during his/her shift operating window.

- Monitor unit performance, continue to work on improving Key performance indicators

- Relationship Management with various stakeholders i.e. Product, Sales, Operations, Compliance and Project teams.

- Manage Escalations. Represent Static Data / CIF Team in global projects.

- Work on timely deliverables and presentations ask of Seniors.

- Review staffing and volume trends to ensure the optimal capacity plan is in place.

- Foster information sharing so that continuity of data exists within the site and across the business.

- Develop an environment of continuous focus on quantifiable productivity and quality.

- Constant and regular review of processes and performance with focus on improving departmental competency / performance rating.

- Regular reviews of procedures assuring new processes are documented.

- Identify business knowledge gaps and ensure everyone has ownership of deliverables.

- Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability.

- Develop and lead a team that is responsive to dynamic organizational and operational changes.

- Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment.

- Manage audits Internal and external

Shift timings - WHEM 6.30 pm to 3.30 pm

Location - Bangalore