JP Morgan Chase - Vice President - KYC Operations

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Employer Description:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Role Description:

Wholesale KYC Operations will be the team supporting client coverage with the fulfillment of Anti-Money Laundering (AML)/ KYC requirements.

- KYC Team Lead supports the day to day management of the KYC process to onboard and renew KYC records to regulatory standards with high quality and while meeting tight deadlines

- This includes supporting the Onboarding Manager to manage relationships with a Front Office sub-LOB, prioritize and assign case work for the team, oversee calibration with Quality Control and Utility teams, and serve as the primary point of escalation for team members

- This role is to support the KYC Operations team for implementation of all strategic Ideas , MOT testing

Responsibilities include, but are not limited to:

- Working with operations , Product owners and technology for souring ideas, evaluating the same, working with Product owners and technology for implementation of the same

- This role will provide Governance to tracking the efficiency target for Operations, showcase the progress of the various projects to senior management.

- Provide governance and oversight to the MOT testing calendar for KYC Operations

- Work with Operations/ Finance/ Business managers/Product and technology

- Come up with thoughts and ideas by working with Operations to generate ideas.

Qualifications :

Requirements include, but are not limited to:

- Graduate Degree; MBA or other post graduate degree is a plus

- Minimum of 15-20 years' experience in operations, project management

- Proven track record of effective leadership relative to change management and process re-engineering

- Strong ability to build relationships with and influence colleagues, business leaders and functional partners

- Good understanding of the KYC industry experience with understanding of standards implemented in industry and well networked with industry peers

- Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions; collaborate effectively with Operations Leaders and their respective organizations, and Technology and Business colleagues to drive issue resolution and maintain smooth operations

- Drives critical thinking and proactively seeks out best practices, anticipates clients' future needs and collaborates on ideas with others. Understands clients' needs and impact on relationship across J.P. Morgan.

- Be a highly motivated individual with advanced strategy, problem solving, and transformation as well as strong influencing, interpersonal and communication skills

- Be commercial and have a strong background and proven ability to transform Operations businesses across multiple business areas

About us :

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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