JP Morgan Chase - Trading Services Manager

Job title: Derivatives Processing Center: Core Operations. VICE PRESIDENT

About J.P. Morgan Chase & Co.

J.P. Morgan is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Information about J.P. Morgan is available at www.jpmorganchase.com

Business Overview:

About J.P. Morgan's Corporate & Investment Bank

J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Enter Business description:

The Derivatives Processing Centre combines all the OTC, Listed and Cleared Derivatives, and Foreign Exchange Operations teams across the CIB into one operating unit. The organization is approximately 1,100 team members globally. The predominant locations are Chicago, Delaware, London, Bournemouth, Mumbai, and Singapore.

Job Description

This is a Vice President role managing a diverse set of functions within the Derivatives Processing Centre. The individual will report to the Executive Director responsible for the Mumbai Confirmations footprint of the Derivatives Processing Centre.

Key Responsibilities:

- Operations Management- Managing a team size 15-20 FTE and responsible for oversight of recruitment, training, appraisals and ongoing development of staff.

- Management oversight of all KRI's and KPIs

- Ensure all applicable governance, compliance, risk policies and procedures are adhered to and a mechanism exists to promote escalation by staff where appropriate.

- Continual review of existing processes to ensure exceptional performance, efficiency and risk management. Carry out complex analysis to identify innovative ways to improve straight-through processing, client experience, performance against regulatory targets and the firm's standing against its peers.

- Project Management- Work closely with the Change Management team to define the business requirements to determine the investment priorities. Ensure deadlines are met and gain business/stakeholder buy-in for the strategy.

- Active member of the OTC Operations management team. Full participation in discussions regarding the global footprint, and the strategic direction of the group as a whole. Leadership and involvement in firm wide people initiatives, with particular focus on the development and replication of these initiatives across global hubs.

- Active participation in external market developments and initiatives. Detailed understanding of changes within the regulatory environment and the expected impact on the functions under management. Firm representation at relative industry forums; ensure JPM is viewed as the leader amongst its peers and driving change within the industry.

- Effective management of operational costs to ensure the function is performed within budget. Proactively identify opportunities to lower operating costs, whilst maintaining performance.

- Foster strong working relationships with both internal (i.e. FO, MO, Audit, Compliance, Legal and Finance) and external counterparts (i.e. Regulators, External Audit and Vendors). Confident communication (written, verbal / presentations).

- Effective management of key client relationships and continuously assess client needs and deliver innovative scalable solutions

Teams - Main Duties

- Trade Management - Securities and Derivatives

- Investigate and resolve all differences in a timely manner

- Liaise with the Desk, Sales team, Trade Support, Settlements and other departments to resolve queries.

- Manage and effectively resolve all incoming queries from clients within a pre-agreed time-frame.

- Contribute to the specification and testing of improvements for all systems and processes.

- Uphold the controls and procedures for the team, review and update as necessary.

- Prepare Local and Global MIS

- Cross train on all functions performed within the team and across the department.

Qualifications:

- At least 10+ years of experience in Operations and Risk Management

- Demonstrated track record of bringing initiatives to timely closure

- Strategic thinking and vision

- Ability to manage through a changing business landscape

- Maintains comprehensive understanding of the market, products, and regulatory environment including the implications on the operating environment

- Proactively manage trends and opportunities to improve client service levels

- Strong relationship management and partnership capabilities across multiple constituents

- Strong influencing and negotiation skills

- Provide input to design of new client solutions

Preferred Experience:

- Broad Corporate and Investment Banking knowledge and experience

- Strong knowledge of Cash & OTC Derivatives preferably Equities, Rates and Credit asset classes

- Strong Project and People management skills

- Experience of working in overseas location for short period (1-3 years) of time either performing identical or in Operations

JPMorgan offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan is an Equal Opportunity Employer.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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