JP Morgan Chase - Trade Support Analyst/Operations Analyst - Wealth Management - AWM

AWM - Wealth Management - Trade Support Analyst-Operations Analyst

Description :

As part of IPB Alternative Middle Office which supports the day to day (EMEA Hours) execution of Hedge Fund & Private Equity operations, which includes client documentation review, transaction processing, corporate actions notification & tracking, trade reconciliation, investigation of inquiries and provides support to front office and client-facing stakeholders. Your role will be a split between Change Management through Automation & Operations. Under Change, you need to assess the identified automation opportunities, assess feasibility & code the automation independently or with support of change mobilization team. Under Operations, you need to support the team manage day to day volumes.

J.P. Morgan International Bank Limited provides private banking services to ultra-high net worth (UHNW) and high net worth (HNW) individuals globally. Our clients are services out from Singapore, Brussels, London, Milan, Paris, Frankfurt, Luxembourg, Geneva & New York entities.

The Alternatives Group (Hedge Funds & Private Equity) supports the day to day (EMEA Hours) execution of Hedge Fund & Private Equity operations, which includes client documentation review, transaction processing, corporate actions notification & tracking, trade reconciliation, investigation of inquiries and provides support to front office and client-facing stakeholders.

Your role will be a split between Change Management through Automation & Operations.

Under Change, you need to assess the identified automation opportunities, assess feasibility & code the automation independently or with support of change mobilization team.

- Expertise in RPA based automation leveraging Automation UIPath

- Expertise in skills of the future (SOTF) self-serve tools like Alteryx, Xceptor, Tableau etc.

- Understanding of any languages like Python, Java

- Understands functioning of databases & linkages

- Problem solving skills, opportunity identification & assessment ability, excellent communication skills

- The expectation from this role is to identify opportunities, assess feasibility & code the automation - essentially the completely life cycle of automation!

Under Operations, you need to support the team manage day to day volumes.

Responsibilities :

- Liaise with firm-wide programs in evaluation and implementation of existing / emerging digital tools

- Identify and manage existing initiatives

- Re-engineer and automate the processes using Intelligent Automation.

- Establish and implement best practices

- The candidate must be aware of process re-engineering techniques.

- Ensure accurate and timely completion of operational procedures.

- Understand, follow and demonstrate compliance with all Risk and Control regulations.

- Monitoring and chasing queries to ensure timely completion based on deadlines/urgency/escalations.

- Manage operations with minimal or no supervision.

- Identify, evaluate and deliver process improvement initiatives.

- Ensure that documentation is maintained up to date.

- Become a Subject Matter Expert (SME)

- Support BAU operations' execution

Key Competencies :

- Strong analytical skills with high accuracy and attention to details.

- Excellent communication skills, both verbal and written.

- High proficiency in Microsoft Office (Advanced Excel)

- Understanding of Change Mobilization Tools (Alteryx / Xceptor / Signavio / Tableau)

- Understanding of BPM (Business Process Modelling)

- Ability to communicate effectively to different styles and at different levels of seniority.

- Strong Client Focus: adhering to response time to client and maintaining high client satisfaction.

- Adaptability: effectively organize and prioritize work to meet stringent deadlines.

- Assertiveness: willingness and ability to challenge the status quo and express opinions,

- Strong team player with solid interpersonal skills with ability to interact effectively with individuals and within the team local / global.

- Self-starter with ability to work on own initiative and to grasp new concepts quickly.

- Demonstrated leadership skills: collaborate with and lead others by influence, to achieve objectives, with an aptitude for decision making and problem solving.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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