JP Morgan Chase - T&E Manager - Business Support Management - CIB

Description: The business support management function is tasked with a variety of business administration and control responsibilities. Candidates must be comfortable working with all levels of senior management and will have to provide general support of day to day business functions.

The lead will be a direct manager to the EMEA T&E Hub team members. The role provides an opportunity to interact with regional/global leads to maintain synergies.

Role and Responsibilities

- Effectively managing the expense review process and handling escalations for EMEA T&E Hub team

- Collaborate with Onshore regional lead and Assistant Manager on the expense facilitator program

- Plan and allocate resources to effectively staff and accomplish the work to meet productivity and quality goals

- Identifies ways to improve processes/procedures to enhance quality and/or productivity

- Providing adequate support and guidance for the team on expense policies & procedures and navigating across systems i.e. Concur, Yonyou, SmartApproval, etc.

- Focus on Performance Management

- Priorities setting and Career development

- Identify and communicate opportunities for relevant skill development

- Support New Joiner trainings

Required qualifications, capabilities, and skills:

- Detail oriented with strong organizational skills and ability to multi- task

- Strong interpersonal, coaching and conflict resolution skills

- Highly effective in communicating with colleagues at all levels across the organization

- A self-starter who consistently strives for excellence in both people and process management

- Foster a collaborative and inclusive environment that supports growth and development

- Analyze and Identify process efficiencies

- Technical Proficiency across Excel, PowerPoint, Word, Access

- Demonstrates leadership skills to steer the team towards a common goal

Preferred qualifications, capabilities, and skills:

- People management experience

- Project management experience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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