JP Morgan Chase - Strategic Business Analyst II - DC/Claims Fraud

Job Description :

The Point of Sale Fraud Strategy team in India within CCB Operations owns & manages critical processes with end to end management of fraud risk mitigation strategies through advanced analytics and implementation of best in class tools and techniques. This team manages over $1.5 trillion of annual credit and debit card sales amounting to $0.5 billion fraud exposure to the bank

This team performs quantitative and qualitative analytics on various portfolio segments and builds strategies to protect our bank and customers from fraud risk exposure while continuing to enhance the customer experience and operational efficiency.

You- ll make an impact by :

- Helping the team manage fraud loss line of ~$0.5 billion across Credit & Debit card portfolios and make a direct financial impact to the firm

- Developing medium to complex analytical fraud risk strategies on Big Data platforms leveraging statistical techniques and implementation of machine learning models

- End to End ownership and accountability of key portfolio segments to mitigate fraud losses and enhance customer experience

- Assist team in managing critical score upgrades that influence strategy outcomes by working with internal / external modeling partners or vendors

- On-going engagement with senior leaders within Operations and Risk groups

- Effective collaboration with Modeling, Operations, Tech and Finance teams to build best in class industry leading solutions and fraud loss mitigation capabilities

About you :

- The points below have been carefully considered as being essential for the role. Your background must accurately reflect all of these, with or without a reasonable accommodation, for your application to be considered.

- Master's degree in relevant technical or quantitative fields (e.g., Mathematics, Engineering, Finance, Business, Statistics, Operations Research and Economics)

- Strong analytical, technical, statistical skills and problem solving skills

- Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions.

- Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level individuals

- Good multi-tasking skills with ability to manage and prioritize projects across cross-functional groups

- Ability to thrive in a dynamic and fast-paced energetic environment

- Technical skills - Python / Hive, SAS, SQL, Unix and/or other Oracle and/or Teradata database tools) PowerPoint, Excel required

- Knowledge of Big Data and Machine Learning techniques is a plus

About Us :

- JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

- We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants- and employees- religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team :

- Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We- re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

- Operations teams develop and manage innovative, secure service solutions to meet clients- needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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