JP Morgan Chase - Senior Associate - Analytics Solutions

Senior Analytics Solutions Associate

Description: Join our Consumer & Community Banking Fraud & Customer Protection Services Operations organization, a dynamic team that operates across domestic and international locations. This role offers an exciting opportunity to be part of our Fraud Prevention and Claims & Dispute Call Centers and Back-office functions, where you can make a significant impact while growing your career.

As an Analytics Solution Sr Associate, you will be part of the Fraud Prevention team, which serves to safeguard customers and provide best in class customer experience, it requires you leveraging data analytics and reporting expertise to help business drive efficiency and decision quality. You will transform large datasets into meaningful insights to help leaders make informed decisions. You will be working closely with leaders across Fraud Operations, Risk, Product and Controls to support and implement data & reporting solutions to help improve our capabilities. Ideal candidate will have advanced knowledge of data analytics and modelling, and ability to convert data into insights to help interpret key findings and drive initiatives that will support business outcomes.

Job Responsibilities:

- Design, develop, and maintain Tableau dashboards for the Strategic Insights group and teams across Chase Customers using data visualization skills

- Interpret and analyze the insights from Tableau-based dashboards & interactive analytic suites to identify and present actionable opportunities and monitor the comparative effectiveness of various initiatives across teams

- Package and present data and insights in an executive and visualized format

- Engage with business leaders and stakeholders to understand business needs and provide them with meaningful data points to help make key business decisions, effectively explain the events and tell succinct data stories

- Build and manage various data reporting including key operations and performance metrics

Required qualifications, capabilities, and skills:

- Bachelor's degree in relevant technical or quantitative fields (e.g., Engineering, Data Science & Analytics, Statistics). Master's degree preferred

- 6+ years of experience in core analytics & reporting

- Strong Tableau and Tableau Server knowledge and skills; other visualization designing tools such as Illustrator or equivalent is a plus

- Must have working advanced knowledge of SAS and SQL. Experience in other analytical tools is a plus including R, Python, Alteryx

- Ability to analyze, interpret and translate metric performances into insights and recommendations, and package and present projections, performance trends, and performance outlooks in an executive format

- Flexibility and willingness to adapt to new project initiatives or changing business requirements

Preferred qualifications, capabilities, and skills:

- In addition to above, a preferred candidate will have proven story-telling skills and tell succinct data stories through dashboards and powerpoint slides to leadership and non-technical audience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.