JP Morgan Chase - Product Manager

Job Description :

Some of the things that you can look forward to doing once you are here are:

1. Partner with stakeholders (in the US and India) to identify, refine, scope, prioritize high-value features for the team.

2. Help identify the roadmap and vision for Technical Platform offerings, whose target audience are internal development teams and client development teams. Some examples product areas are Data Storage, CI/CD, Security, BYOK, Event Backbone, SRE, Monitoring, DevOps Automation, etc - mostly leveraging AWS/Cloud.

3. Work with multiple tribes, squads, and analysts on running discovery sprints for providing clarity to high-risk & ambiguous items.

4. Own the design, validation, and delivery of specific high-impact, high-risk items in the roadmap.

5. Work towards defining and tracking key product metrics for showcasing the impact of delivered features.

6. Help identify, define, run and measure A/B experiments within the tribe and squads.

7. Run Agile rituals like Feature elaboration/Estimation, release planning, Iteration Planning Meeting, Showcase, etc in partnership with Iteration Managers / Delivery Managers.

8. Work with Product team members to help maintain a healthy and well-articulated Product Backlog.

9. Ensure that Product artifacts, knowledge repository, KPIs, metrics are well organized, up-to-date and easily accessible by all.

10. Help in building a culture of excellence in Product (and value) based thinking.

11. Evangelize modern & lean Product practices within the organization.

12. Coach, train and mentor analysts and team members to improve the maturity and value of the product practices within the team.

13. Manage day-to-day communication with product, delivery and program management within the organization.

14. In partnership with Iteration/Delivery managers, keep key stakeholders informed about progress and potential risk with relevant metrics and reporting.

15. Have a relentless focus on customer and client value, balancing short term with long term.

Minimum qualifications:

- Education- Bachelor-Master degree

- Proficient in English language.

- 10+ years of experience working with Agile (preferably product) teams as a Business Analyst / Product Owner.

- Demonstrating strong knowledge of and background with Agile & Product Management concepts - like Dual-track agile, MVP, A/B Testing, Story Map, Service Design, Prioritization Techniques, Road-mapping, Platform thinking, Product-mode over Project-mode, etc.

- Experience collaborating closely with product, engineering, client and UX teams

Nice to haves:

- Having some background or coursework in Computer Science

- Relevant experience in a product organization

- Relevant experience in travel domain or customer loyalty space

- Relevant experience in data-backed decision making/statistics/market research

This position is for Pune location with Tavisca, a cxLoyalty Technology Platform (Division of JP Morgan Chase & Co.)

About Us :

- JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

- We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants- and employees- religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team :

- Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We- re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

- We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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