JP Morgan Chase - Product Associate - Wealth Management Servicing Team

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Product Associate in Wealth Management Servicing team, You will exhibit strong client focus, intellectual curiosity, creative problem-solving skills, strong communications acumen, and ability to prioritize and structure the work effectively to achieve a desired outcome within a specified time frame. You will develop and refine the work stream's roadmap, develop business requirements, drive their execution, and support the products through its lifecycle in collaboration with a wide range of partners and stakeholders. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

Job responsibilities

- Collaborate with a wide array of business, technology, marketing, legal, and compliance partners to continuously build, refine, and evolve the product roadmap

- Develop and maintain clear documentation of the scope, business requirements, use cases, workflows, wire-frames, and other materials as needed to support UX research, design and development

- Evaluate information gathered from multiple sources and ensure consistency; determine cross impacts; distinguish user requests from the underlying user needs

- Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning

- Facilitate QA execution in partnership with relevant Technology and peer Product teams

- Drive the UAT execution and Production validations to ensure the delivered solution ties back to the requirements

- Support the data driven approach to product development based on inputs such as web analytics, call center data, client feedback etc

- Support the escalations and provide subject matter expertise into Production issues and incidents resolution

- Team up and work closely with peer product groups on major business initiatives requiring complex, multi-faceted solutions

- Evangelize the US Wealth Management team's products and advance its vision and culture

Required qualifications, capabilities, and skills

- 2+ years of experience or equivalent expertise in product management, agile product ownership, business analysis, or a relevant domain area

- Demonstrated performance in the indicated domains

- Familiarity in Agile/Scrum framework and tools

Preferred qualifications, capabilities, and skills

- Familiarity with Wealth Management or Banking subject domains

- Experience executing operational management and change readiness activities

- Exposure with reporting or analytical tools

- Experience in designing, developing, or delivering client-facing experiences

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected

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