JP Morgan Chase - Payment Operations Associate - Business Analysis

Business Analysis - Payment Operations Associate

Description:

Job Responsibilities:

- Cover functional and non-functional requirements including but not limited to Product features, Operational requirements, Regulatory and Compliance requirements, UI, Customer reporting, Sanctions, Resiliency and Scalability and the requirements must meet current and future Business and market demands

- Conduct gaps/differences analysis as required to determine degree of change emergent from business initiatives.

- Work with User acceptance team team to determine the testing strategy and ensure thorough testing of all capabilities

- Review and approve target state documentation from functional groups required to conduct process, technical, or service change following the approved Business Requirements - examples being: Technology design document for target state software functionality, Target Operating Model (TOM) documentation, Service Definition, Access Models, or Target On-boarding Process.

- Drive Operations readiness to support new product roll out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities and establishing escalation matrix

- Anticipate internal and external factors impacting the global payment strategy and implementing plans to mitigate risks and capitalize on opportunities.

'Required Qualifications, Skills and Capabilities:

- 10+ experience in Banking / Financial services. Strong Payments knowledge and / or prior experience in driving large scale strategic projects is preferred.

- Well versed with Agile methodology and experience in driving requirement under the said framework.

- Experience in designing, delivering & presenting executive level content

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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