JP Morgan Chase - Payment Lifecycle Analyst/Operations Analyst - Cash Operations - CIB

CIB -Cash Operations - Payment Lifecycle Analyst - Operations Analyst

Description :

Key Responsibilities :

1. a. Payments (Electronics & Manuals) : Transaction monitoring and processing. Serve as maker of the transactions received. Ensure that transactions are completed accurately and that high value, urgent transactions are prioritized.

b. Support : Complete accurately the tasks assigned for the process within the cut-off time. May serve as either maker or checker of the task.

2. Ensure that the checklist is followed and queue is monitored at all times.

3. Monitor and respond to email correspondence from In-country and both internal and external clients.

4. Assist in issue resolution and providing incident report in case of errors.

5. Escalate issues as soon as identified.

6. Complete all mandatory trainings assigned prior to set due date.

7. Be a back-up for other processes of ACCO as long as no segregation of duty issue identified.

8. Perform product verification tests (PVTs) on the system as and when required.

9. Provide process improvements to enhance the system and participate in projects call as and when needed.

10. Deliver on reports and administrative tasks assigned.

Knowledge and Experiences :

1. Advance knowledge of SWIFT messaging and how money moves.

2. Advance understanding of the process and function as well as familiar with the exceptions found in the SOP.

3. In depth understanding of the process background and the associated whys.

4. Main task : Checker of process; Also able to do maker task as and when needed.

5. Handle authorization of payments as per assigned limit.

6. Good understanding of how the systems for the process works and able to use the software efficiently in day to day operations. Main system : MTS, LVB, DIP.

7. Experience in managing NEFT / GIRO / ATK / NACH. should be familiar with the swift formatting.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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