JP Morgan Chase - Payment Lifecycle Analyst

Description:

- Take a lead role in acquiring, managing, and retaining meaningful relationships that deliver outstanding experience to our customers.

- You will be processing of manual payments based on instructions from internal and external clients. The individual will work closely with Client Service, Operations, Technology, and other relevant Stakeholders.

Job Responsibilities:

- Understand and execute payment requests after performing necessary defined controls with 100% accuracy

- Communicate with external banks for payment status and follow up.

- Process/verify requests efficiently to maintain current portfolio and ensure aged items are escalated appropriately

- Identify opportunities for process efficiency & implement in a controlled manner

- Creating and updating of SOP's / Documentation while ensuring that the standards are followed; To ensure that IT Policy / System accesses and other applicable JPMC policies are followed

- Address performance issues in a timely, consistent, and professional manner

- Maintain emphasis on deadlines, quality, and procedures

- Manage projects and work closely with other Partner sites

- Training new joiners within the team & helping them come up the curve

- Prepare MIS / Scorecard as required by senior management

- Provide overall supervision / leadership to the staff and act as a back-up to the Shift Manager.

- Flexibility to work on Night Shifts/ extended working hours on high volume days

Required qualifications, skills and capabilities:

- Post-Graduate with 4 years / Graduates with 6 years of overall experience with strong experience in International Payment Processing Operations

- Experience and a working knowledge of various aspects of Payment Operations. Experience in a Back office of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial

- Working Knowledge of SWIFT & international payment conventions & practices is preferable

- Strong Interpersonal skills to be able to communicate internally /externally across levels and should be a team player

- Understanding of Banking and Financial Services Industry

- Excellent verbal, written communication skills and good Presentation Skill

- Strong PC and analytical skills. Knowledge of MS Access, Excel, PowerPoint, and Word

Preferred qualifications, skills and capabilities::

- A proactive approach to problem solving, taking ownership of issues, and having the determination to follow through. Escalate issues as appropriate

- Strong ability to understand multiple systems and platforms

- Excellent detail orientation. Ability to delve into details with a view to solving issues and add value to existing functions

- Ability to understand key drivers of the business

- An acute client focused

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.