JP Morgan Chase - Operations Analyst - Wealth Management - US Cash Operations - AWM

Operations Analyst - Cash Processing {6:30 pm IST to 3:30 am IST}

Roles & Responsibilities - include specific functions/ tasks/ performance objectives

The primary responsibility of cash processing team is to release and process wire transfers.

Job responsibility includes -

- Processing of fax requests received from the Client Service Group

- Working on other functions such as FX, Bill Payment and Overdraft reporting

- Monitoring of queues and workflows and adhere to multiple cutoffs

- Play an active role in user acceptance testing for all technology releases and enhancements

- Be part of root cause analysis and other initiatives related to the line of business

Essential Skills & Experience

The primary responsibility of this position is to provide processing support for effective and efficient process delivery to:

- Ensure adherence of operational procedures to complete task in an accurate and timely manner.

- This role requires meticulous attention to detail.

- An acute awareness of the high risk, time critical and complex nature of the Private Banking environment, an ability to work under pressure and to meet tight deadlines is essential.

- Flexible to work overtime and on holidays

- Knowledge of Microsoft Word, Excel and Access.

- Ability to work in a deadline driven environment

- A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through

- Client focused

- Good time management skills

- Uses initiative & readily questions

- Must be very detailed oriented.

- Excellent written & spoken English communication skills.

- An appreciation of control and quality issues.

- Control orientated

- Risk awareness

- Support the team in their mission to provide top quality operations.

- Document procedures and identify requirements for additional controls.

- Completion of daily checklist and reporting.

- Establish excellent relationships with various internal departments and external parties with whom interaction is required.

- Actively work with the team to resolve exceptions. Prepare case notes and discuss learning's with team.

- Look for opportunities to improve process efficiency

- Prior knowledge of SWIFT, FED Wire or any other fund transfer system desirable.

- At least 2-4 years experience in an Operations / Banking / Securities Market environment.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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