JP Morgan Chase - Business & Governance Associate - Global Cash Operations

Global Cash Ops- Business & Governance Associate

Description: In this role, you'll drive structure and discipline around business governance and projects for Global Cash Ops. You will support the business and governance lead for Payments Cash Ops where they will build a strong relationship and become a key partner focusing on the group's strategic agenda, business strategy, planning, communication and governance. You must be a highly collaborative partner, be process oriented, with a proven track record of relevant skills through prior experience in Payments Ops, Service and/or Project Management. The candidate selected will be responsible to support governance for the business and delivery of ops excellence (non-technology) projects.

Job Responsibilities:

- Support initiatives/projects with project lead to resolve diverse problems identified with data analysis, communication and reporting (scorecards/dashboards and reporting)

- Implement the project structure and governance required to deliver on the project plan (scope, stakeholders, risks and issues, timeline, etc).

- Support collaborative initiatives with team members and global partners, looking for ways to continually simplify, improve, and add value to existing business processes

- Support creation of content and preparation of business reviews and other executive leadership presentations for internal stakeholders and functional partners

- Support delivery of group's People initiatives focused on Diversity, Equity & Inclusion, Recruiting, Manager Excellence, Skills of the Future, and Employee Recognition

- Provide a high level of responsiveness to ad-hoc requests related to project management, presentation development, and business analysis

- Support Business Communications, including Town Halls, Video messages and yearend messages.

Required Qualifications, Capabilities, and Skills:

- 7+ years Payments/banking/financial services experience.

- Proven organizational skills with the ability to prioritize workloads and manage multiple deliverable/projects simultaneously. Ability to challenge organization and understand ways of working; ability to interpret and present complex data

- Expertise in Excel and PowerPoint techniques

- Visualization capabilities and experience with Analytics tools (Qlik, Tableau, Alteryx, Power BI, etc.) preferred

- Good interpersonal and clear communication skills

- Managing operationally complex projects delivered by cross-functional teams

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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