The Associate role is responsible for:
- Overseeing daily production processes as well as a project portfolio
- Measuring process performance and increasing efficiency
- Interfacing with stakeholders in front office, middle office, and client onboarding teams
- Subject matter expertise in party reference data and data quality management
- Process excellence through process measurement and continuous improvement
- Transparency through metrics on data quality, data remediation, and productivity
- Coaching and developing analysts
Experience Required
- 8+ years of experience leading global operations teams
- Experience in data management, process management, business management
- Experience measuring process performance and data quality
Content Areas Required
- Party reference data, account reference data, client documentation
- Client onboarding, KYC, or middle office
Skills Required
Ability to:
- Motivate team members by demonstrating passion and vision
- Analyze data sets to identity fact patterns, root causes, key drivers, etc.
- Analyze processes and identify opportunities to improve efficiency and control
- Explain complex concepts in simple terms and create concise executive summaries
- Research issues, ask relevant questions, connect concepts, and make recommendations
- Work collaboratively in a matrixed environment
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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