JP Morgan Chase - Associate - Product Owner - Change Mobilization - AWM

Asset and Wealth Management, Change Mobilization, Workflow Product Owner, Associate

Our Team:

- The AWM Ops Change Mobilization team partners with Operations, Technology and Business leadership to take the best of what we do, within and across LOBs, and drive deliberate cross-pollination across AWM Operations teams, promoting global process consistency and standards. We focus on evolving the organization's capabilities to move from lower to higher-value added tasks, and creating agile processes, teams and infrastructure that enable differentiated client experiences and outcomes.

- We follow a hypothesis-driven, data-informed approach to identify opportunities and employ co-design principles to create effective, scalable, well controlled solutions. Those solutions seek to differentially equip our people and support their development as Operations professionals of the future. We serve the broader organization and maintain a service-oriented attitude in all that we do.

Role:

- As a Task & Workflow Data/Analytics Product Owner, you will define and execute the product vision and strategy, lead the end-to-end lifecycle of Task & workflow reporting solutions (ideation through delivery), and identify improvement opportunities.

- You will define and execute detailed roadmaps and product priorities based on a solid understanding of business needs and data engineering. The Data Product Owner will influence, educate, and prioritize the strategic data lake and analytics requirements backlog as well as the strategic decisions to enable the next slate of outstanding experiences for our Task & workflow users.

Core Responsibilities:

- Own/support the product vision, goals and objectives, defines requirements, and prioritizes delivery in order to maximize the business value of the investment

- Work with cross-departmental business partners, Data/BI engineers and own the end to end delivery of the data warehouse platform improvements, which includes documenting and prioritizing user stories, demoing solution designs, testing and releasing changes into a Production Data Warehouse environment.

- Be a strategic partner and work with business stakeholders to define high impact analytical problems and find innovative ways to solve problems with data

- Define and own delivery of overall product vision, strategy, and success metrics for key initiatives around data warehouse and business intelligence.

- Effectively drive teams toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in product development lifecycle.

- Demonstrate governance by ensuring that: (a) work streams and initiatives are tracked and actively managed, (b) KPI's are agreed, measured and tracked, (c) deliverables are properly prioritized and sequenced, (d) risks are addressed and status measured, and (e) deliveries are successful.

- Develop clear documentation of the scope, business requirements, use cases, workflows, wire-frames, and other materials as needed to support UX research, design and development

- Embody true "customer-obsession" in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap.

- Manage and track deliverables, and provide status reports as required by management

- Develop deep trust-based relationships with colleagues

- Interact with other high-performing teams within JPM to inspire innovation and champion change throughout the bank

- Continually look for opportunities to support the team's service offering with a focus on repeatable, scalable, exportable practices and tools

Qualifications:

- 5-7+ years of experience in product management or program management assisting in strategic or transformational change strongly preferred.

- 2+ years of professional experience working in an Enterprise Data Warehouse and Business Intelligence Product, Technical Product, or Technical/Engineering role.

- Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals.

- Proven ability to execute via successful internal partnerships with other organizations - with the ability to influence people at all levels across a broad variety of job functions.

- Collaborative team player, and structured thinker with strong communication skills, including the ability to translate complex technical products and features into simple concepts and presentations

- Must have Service oriented Mind set

- Strong understanding of different technological development methodologies (e.g., Agile, Waterfall).

- Experience with Data Warehouse Techniques (Data Modeling, ETL, Database systems, Business Intelligence) in SaaS stack such as Snowflake, Tableau, etc.

- Strong SQL query experience (must be able to analyze large, complex data sets).

- Ability to communicate persuasive discussions, write clearly and concisely, listen attentively, and collaborate with partners to reach mutually beneficial outcomes

- Understanding of core concepts of data analysis, ETL, and management e.g. KPIs, KRIs etc.

- Knowledge of Alteryx is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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