JP Morgan Chase - Associate/Manager - Project Management - Securities Services Operations - CIB

CIB - Securities Services Operations - Project Manager - Associate

Job Description :

Business Overview:

The Global Fund Services ("GFS") group serves the worldwide securities needs of asset managers, pension funds and central banks. GFS is made up of six product companies; Fund Accounting, Transfer Agency, Trust & Fiduciary, Investment Operations, Investment Analytics and Global Derivatives Services. Our businesses operate throughout the world, but with primary locations in the UK, United States, Luxembourg, Ireland. The Global Service Centers (GSC) providing operational services are based out of Mumbai, Bangalore and Manila (MBM). The team predominantly works across Newton and EMS systems as part of Run The Business deliverables.

Newton :

Newton is an in-house, agile developed Workflow Management Tool. It defines, creates and executes simple to complex work flows best suited to a repeatable process-driven environment. Currently, there are around 4,500 users of the application globally.

EMS :

Exception Manager System ( EMS ) is an exception management system where validation checks are built & used by the operation to ensure correct & timely delivery of NAV

Role and Responsibilities :

- Onboarding and designing of process flows on Newton and EMS

- Maintenance of existing workflow, Analysis of existing processes and processing the changes as requested by end users

- Challenge Operational Teams to reduce the MTP and bring in efficiencies.

- Interact with multiple stakeholders within global operations and projects teams;

- Regular stakeholders communication and timely escalation

- Ensure requirements for Operational readiness are fully understood and agreed by key sponsors and stakeholders.

- Leading walk-through of requirements and designs with technology and business areas.

- Partner with technology teams to ensure user stories/ requirements are well understood and ensure the technical solution satisfies the user requirements

- Own the Sprint planning & ensure the project is delivered within scope, time & effort

- Own test planning, test case creation & independent execution of Functional as well as regression Testing for the sprint

- Stakeholder management across Regions, Functions & LOBs for smooth prioritization & delivery cycles

- Manage post-implementation review and closure process for business analysis; incorporate lessons learned into future sprints

Competencies :

- Excellent attention to detail with a commitment to quality and continuous improvement

- Good written and verbal communication skills

- Influencing and negotiation skills and cultural awareness for dealing with global teams

- Excellent time management, planning/organizational skills, delivery to agreed deadlines

- Excellent team-working skills

- Able to support team members with professional problems, devoting time to impart expertise.

- Self-motivated, proactive, enthusiastic

- Experience working within a matrix-style structure across a global team

- Coding Knowledge & working with IF/ AND conditions will be added advantage

- Risk awareness - Strong impact analysis skillset required.

- Prior knowledge / experience of working with Exception Management System (EMS) / Invest One / Invest One OLE data extract tool

About Us :

- JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

- We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants- and employees- religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team :

- The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

- Operations teams develop and manage innovative, secure service solutions to meet clients- needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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