JP Morgan Chase - Associate - Client Services - Asset Management

J.P. Morgan Asset Management is a leading manager of choice for institutions, financial intermediaries and individual investors, worldwide. With a heritage of more than two centuries, a broad range of core and alternative strategies, and investment professionals operating in every major world market, we offer investment experience and insight that few other firms can match.

- Clear focus on managing client assets and delivering strong risk-adjusted returns.

- Investment professionals providing strategies spanning the full spectrum of asset classes, including equity, fixed income, cash liquidity, currency, real estate, hedge funds and private equity.

AM CS Automation team is part of Global Services and Solutions - Client Service group within JP Morgan Asset Management. The team supports Global Sales and Marketing teams, Client Account Managers and Products teams in delivering first class service to our clients across all product groups and strategies for global institutional investor and funds.

Key responsibilities include :

- Working on projects and performing champion and super user role (coding)

- Knowledge of creating automation using tools like Xceptor, Alteryx, Tableau in order to automate manual activities

- Defining the priority of issues / change (defects) for the respective projects

- Liaising with different business teams & technology team to support the automation

- Build strong working relationships with Technology, Projects and Operations to succeed in delivery

- Stake holder engagement & management reporting 

- Provide regular status reporting to relevant business areas.

- Maintain group mailbox, trackers and assist with MIS reporting

- Assist training to junior colleagues where relevant

- Develop domain expertise across all functions within the team by continuous up-skilling through in-person and online trainings

Personal attributes required :

- Ability to communicate in a clear, concise and efficient manner with multiple teams and stakeholders

- Outstanding accuracy and attention to detail

- Maintaining a high level of competency

- Organization, prioritization and multi-tasking skills

- Strong work ethic and positive attitude

- Ability to work collaboratively with local and global teams, as well as on own initiative; sensitivity to different cultures and working styles

- Need to be a self-starter, creative and be able to prioritize key tasks effectively

Qualifications/Demonstrate understanding :

- Bachelor/Masters in Business and/or Economics.

- At least 5-6 year experience in an operations role

- Experience of using tools like Alteryx, Tableau and Xceptor & VBA

- Excellent communication skills

- Microsoft Excel, PowerPoint, Word, Adobe Acrobat and Outlook skills (intermediate/advanced)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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