JP Morgan Chase - Associate - CCB Strategic Solutions - Data Visualization Team

Job Description:

The CCB Insights Data Visualization team serves as an internal consultancy partnering across lines of business to build a cohesive marketing and customer experience. By offering domain skill set and governance across different channels, including chase.com, third- party media, search, social and mobile the LOB marketers will be empowered with industry leading tools and analytics to drive their business programs.

The team is tasked with integrating data across the LOBs and providing business stakeholders with a holistic view of customers and marketing. It will also enable process and data standardization across the organization. A key task is to enable easy accessibility of marketing data and ability to use it in conjunction with existing customer data and other data sources. The team will also lead adoption of new tools and platforms being leveraged across the industry. The group will help create a unified and best in class marketing analytics infrastructure by establishing new platforms and vendor partnerships.

- A key long term goal of the team is to make analytics and integrated customer data 'actionable' by creating interfaces to deployment platforms where the marketing strategies get implemented with 'speed-to-market'. This would also encompass the broader infrastructure initiatives to get the best in class tools and software in place.

- In this role, the candidate will be responsible for end to end development of data visualizations and dashboards in Tableau, as well as ad-hoc analytics.

Role and Responsibilities:

- Support and manage Business-LOB focused BI reporting and dashboards on the portal. Drive the set up and production of dashboards measuring KPIs for the Business-LOB.

- Drive innovation with LOB stakeholders during agile development sessions to create and improve dashboards leveraging newly on-boarded data sources

- Query data and merge information from diverse data sources to create rich datasets that enable better decision-making

- Analyze data using tools such as Tableau, Alteryx, SQL and SAS to develop and automate reports or analysis that lead to actionable business insights

- Work with other Analytics teams and multi-task on projects to summarize and synthesize data and present recommendations to the businesses in a clear and logical manner

- Support on-going development of marketing analytics platform by partnering with business to identify needs, define new data sets, technical testing and launch support including training of new users

- Identify unexplored data opportunities for the business to unlock and maximize the potential of digital data within the organization

- Drive automation of new and existing processes

- Keep abreast of digital marketing trends and provide recommendations for testing new and emerging technology

- Support ongoing technology evaluation process and proof of concept projects

Qualifications

- Minimum of 10 years of experience in data management projects, preferably related to customer or marketing analytics or in the financial services domain

- Minimum 6-8 years of experience developing data visualization and presentations preferably with Tableau

- Experience with business intelligence dashboard and reporting tools such as Alteryx, Microsoft (including PowerBI) or Qlik

- Experience with relational databases utilizing SQL to pull and summarize large datasets, report creation and ad-hoc analyses

- Knowledge of modern MPP databases and big-data (Hadoop) concepts

- Experience in reporting development and testing, and ability to interpret unstructured data and draw objective inferences given known limitations of the data

- Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data

- Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions

- Self-starter who can provide thought leadership and drive results in a dynamic and fast evolving environment

Shift Timings - 2pm -11pm IST . This may vary due to business requirements

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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