Client Operations - Business And Data Analyst - Associate
Description :
- You will join a team focused on delivering business impact through transformation of Data Quality management.
- The role will require working with stakeholders across Client Operations, other sub-Lines of Business and Chief Data Office to ensure fit-for-purpose data, looking to leverage best practice across the industry and other J.P. Morgan business units.
- This role provides an outstanding opportunity for the selected candidate to join a high-profile team at JPMorgan Chase and take a partnership role, supporting one of the Bank's most significant change programs.
Job Responsibilities :
- Be responsible for all Onboarding / KYC-related Remediation, Data-related remediation and Delivery
- Serve as the regional liaison for the Global teams in matters relating to data and associated controls ensuring procedure updates and relevant trainings and communications are delivered impacting business and/or process changes and maintain a relevant and updated process knowledge within the Onboarding space to be able to effectively influence and manage effective remediation
- Work with the project managers and subject matter experts within the team to ensure current status is understood and properly articulated and manage the processes and artifacts associated with new remediation, scope change and closure.
- Track and manage milestones and dependencies to ensure effective understanding and communication between core team and stakeholder community
- Ensure projects are all rigorously governed and documented and partner with key business stakeholders e.g. business and operational teams, Legal, Compliance, Business Management, Oversight & Control, Audit, Business Initiative Leaders, project teams and Technology on fulfilling responsibilities of the Client Onboarding team and implementing the business strategy
- Develop process flows for strategic initiatives and assisting in the development of operating models and Research and document current state processes and apply appropriate changes to support business requests/needs and improve on effectiveness
- Conduct GAP analysis; identify key areas of risk or concern and impact to the business and Maintain effective communication with stakeholders and business partners with the purpose of informing interested parties on all key milestones, accomplishments, programs, activities and overall successes
Required Qualifications, skills and Capabilities :
- Minimum 5 years of experience in financial services/banking industry with a demonstrated track-record of Data Quality Management, Process Analysis, and Process Improvement
- Bachelor's Degree in Computer Science, Engineering, Business or related field or equivalent experience. Advanced technical degree or MBA a plus, but not required
- Experience in Client Onboarding or Client KYC is a plus
- Worked in a Business Analysis, Data Governance, Data Quality or Data Management role in the past preferred
- Experience in root cause problem solving (problem statement synthesis, root cause, impact analysis, solution identification and selection, implementation) a must
- Creation of unique solutions with lens of automation, process and controls
Preferred Qualifications, skills and Capabilities :
- Experience in Data Processing and Data Cleaning is must
- Microsoft desktop productivity tools (Excel, PowerPoint, Visio, Word, SharePoint) is must
- Experience in Report Automation using Alteryx will be a plus
- Experience in Data Visualization using Tableau will be a plus
- Experience in Process management using Signavio will be a plus
- Lean/Six Sigma experience a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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