KEY RESPONSIBILITIES:
- Manage operations with minimal or no supervision.
- Ensure accurate and timely completion of operational procedures.
- Understand, follow and demonstrate compliance with all Risk and Control regulations.
- Identify, evaluate and deliver process improvement initiatives.
- Ensure that documentation is maintained up to date.
- Monitoring and chasing queries to ensure timely completion based on deadlines/urgency/escalations.
- Taking process trainings for new joiners.
KEY COMPETENCIES:
- Strong analytical skills with high accuracy and attention to details.
- Excellent communication skills, both verbal and written.
- Strong Client Focus: adhering to response time to client and maintaining high client satisfaction.
- Demonstrated leadership skills: collaborate with and lead others by influence, to achieve objectives, with an aptitude for decision making and problem solving.
- Assertiveness: willingness and ability to challenge the status quo and express opinions,
- Strong team player.
- Strong interpersonal skills: can build effective business relationships with cross functional/geographical teams and coordinate with teams to action items.
- Adaptability: effectively organize and prioritize work to meet stringent deadlines.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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