Description:
- End to End process responsibility and to be in control of End of day reports and critical intraday reports
- BAU Execution to be best in class. Publishing of weekly KPI's & KRI's
- Managing all Exceptions and handholding to closure
- Play a key role in Audit reviews and checks
- Assist in preparing and implementing Business Continuity Plans
- Review and improve on productivity benchmarks on ongoing basis
- Work with Associate/Vice President to ensure regular communication with partner locations
- Processes research/investigations on appropriate systems to operations
- Explains product features and benefits
- Understands how products can solve customer problems
- Create strong resiliency & backups within the team
- Regular reviews of procedures assuring new processes are documented
- Identify business knowledge gaps and ensure everyone has ownership of deliverables
Main Duties and Responsibilities:
- The primary responsibility of this position is to manage the day to day operations. The role/ position would also assume the responsibilities of shift manager.
- The role involves close coordination and working with other client operations sites to ensure business goals and objectives are met.
JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team :
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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