JP Morgan Chase - Analyst - Business Analysis

In this role you will be responsible for end-to-end product delivery following the project life cycle, working in an agile environment from early conceptual definition, to design and development, through launch and adoption:

- Launch new products and features, test their performance and iterate quickly

- Analysis, process mapping, data analysis and user interviews to define flows, pain points and needs.

- Capture/document user stories and requirements for development resources.

- Capture/document front-end requirements for UX Design resources.

- Own objective and scope definition and agreement across end-users.

- UAT / Testing - Manage the UAT of new features, ensuring adequate test criteria and end-user expectations are met.

- Planning - Track and escalate project milestones, dependencies and risks to all audiences, incl. senior stakeholders

- Own communication of project progress and completion within the Organization

- Manage conversations with external vendors for delivery of functionality / testing / connectivity

- Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals

- Promote teamwork and a collaborative work environment

Required Qualifications, Skills & Capabilities:

- 2-5 years of Business Analysis, Test Management and Product Delivery experience

- Relevant experience in testing processes including defining requirements, documenting user stories, and creating test scripts through execution

- Strong problem solving, collaboration, communication and presentation skills. With proven ability to influence multiple stakeholders without direct authority

- Exceptional organizational and time management skills. Must be able to prioritize workloads, multitask, and react quickly to consistently changing business expectations

- Knowledge of multiple functional areas, Product Management, Engineering, UI/UX, Sales, etc. A track record in managing ambitious strategic and operationally simultaneous complex projects with competing priorities delivered by cross-functional teams

- Comfortable with Design Thinking framework, lean start up and familiarity with user-centered practices, UX design and product ideation

- Proven analytical aptitude, including ability to mine and analyze large, complex data set.

- Working experience with JIRA and Agile project management methodology, comfortable with managing delivery of functionality and features through development and design sprints

- Strong experience with Microsoft products: Excel, PowerPoint and Visio Skills. Problem-solving and problem identification skills to pre-empt obstacles and conflicts

- Experience in a Corporate Investment Bank business functions, Global Markets and Middle Office. Experience in Fixed Income, FX and Commodities is a plus

- Knowledge and experience using workflow tools (i.e. Signavio, Visio, etc.)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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