Posted By
Rubbi
Partner Sourcing- AGI at Live Connections Placements Private Limited
Last Login: 25 October 2024
Posted in
IT & Systems
Job Code
1359328
Job Description:
Roles & Responsibilities:
- Drive agile execution of releases for multiple projects related to a product journey.
- Drive adoption of agile product development and DevOps framework.
- Lead Digital Journey Owners who would be running their squads for a business.
Key responsibilities :
- Lead team of Digital Journey Owners, Business analysts in design and delivery.
- Provide support to squad being run by Digital Journey Owner (i.e. cross functional team specific to a journey) in problem solving and decision making.
- Drive stakeholder management (Business, Policy, Credit, IT, Ops, Analytics/BIU, Channels etc.) for sign off and successful releases.
- Support team in senior stakeholder management and debottlenecking.
- Drive change management and on-ground adoption while working with business and functional teams.
- Define customer journey roadmap/product backlog, work with business and functional teams to design and implement reimagined journeys.
- Lead a cross-functional squad to reimagine the customer journeys.
- Own creation & revision of journey roadmap which includes base lining of processes, key metrics, benchmarking with industry/competitors, defining target metrics e.g. TAT, approval rate.
- Push innovation in the customer journeys by scanning market, competition, fin-techs etc. to always be the best in the market.
- Be responsible for prioritization of journey features based on assessment of business impact & implement ability and define period/monthly releases.
- Proven team leadership capability (in managing group of analysts/associates), preferably in cross-functional teams.
- Ability to drive senior management discussions for alignment/debottlenecking.
- Product development experience on SFDC or similar platforms preferred.
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Posted By
Rubbi
Partner Sourcing- AGI at Live Connections Placements Private Limited
Last Login: 25 October 2024
Posted in
IT & Systems
Job Code
1359328