Jindalx - Inside Sales Specialist

Inside Sales Specialist

Responsibilities:

- Identify and generate leads through various channels such as cold calling, networking, referrals, and online research.

- Conduct thorough needs assessments to understand clients' business processes, pain points, and objectives.

- Develop and present customized BPO solutions tailored to clients' specific requirements.

- Collaborate with internal teams (operations, finance, legal) to develop proposals, negotiate contracts, and close deals.

- Build and maintain strong relationships with clients to ensure customer satisfaction and retention.

- Stay updated on industry trends, competitor activities, and market developments to identify new business opportunities.

- Meet or exceed sales targets and KPIs set by management.

Skills:

- Should have 3+ yrs of experience.

- Proven track record in B2B sales, preferably in the BPO or related industry.

- Excellent communication and negotiation skills.

- Strong understanding of BPO services and industry trends.

- Ability to analyze client needs and develop tailored solutions.

- Proficiency in CRM software and Microsoft Office suite