Jindalx - General Manager - BPO Domestic Business Development

Company Description.

JindalX, part of OP Jindal Group, is a global service company that has been creating success stories for over 20 years. We embrace the power of technology and harness human potential to deliver exponential results for our business partners. Our customized omnichannel customer experience management strategy helps businesses gain a competitive advantage with reduced operational costs.

Role Description:

- This is a full-time role for a BPO Domestic Business Development GM at JindalX.

- The Business Development GM will be responsible for enhancing customer satisfaction, driving faster resolutions, and scaling customer success.

- The role includes tasks such as New Business Development, Business Planning, Business Relationship Management, Contract Negotiation, and Sales.

- This is an on-site role located in New Delhi.

Qualifications:

- New Business Development, Business Planning, and Business Relationship Management skills.

- Experience in Contract Negotiation and Sales.

- Excellent communication and interpersonal skills.

- Ability to build and maintain effective relationships with clients.

- Strong analytical and problem-solving skills.

- Ability to work in a fast-paced and dynamic environment.

- Experience in the BPO industry is a plus.

- Degree in Business Administration or related field.