Jarvis - Associate Director - Operations - Central - IIT/NIT/BITS/IIM/ISB/TISS

About Jarvis Technology & Strategy Consulting Pvt Ltd:

Jarvis is among the top three political strategy consulting firms in India, working closely with governments & leading political parties in strategizing & implementing large-scale initiatives and political campaigns.

Having started with a goal to introduce professional management practices to the political ecosystem, our key differentiating strengths include (1) an unparalleled focus on technology, data analytics and new age media capabilities, and (2) a clear long term vision to leverage them for last mile policy implementation.

Founding members of Jarvis have managed campaigns & govt. initiatives at both national / cabinet and state level (Maharashtra, Gujarat, Bihar, Punjab among others). They are truly a diverse group, and

- belong to premier universities like IITs, IIM/ISB, NYU, Yale, St. Stephen’s, St. Xavier’s, NLS, TISS etc.

- have served at top corporates like McKinsey, JP Morgan, Morgan Stanley, Deloitte among others, and

- have led critical business verticals at unicorn startups like OYO Rooms, Ola Cabs, Uber, Flipkart etc.

Position: As the Central Associate Director (Operations), you will be based out of the Central campaign base with your team working like our in-house ‘Flying Squad’ / ‘Crisis Specialists’. You will take ownership of smooth operations across all the zones and assist our nationwide network with urgent client side stakeholder management, data gathering, business intelligence, dissemination of campaign messaging and last minute support for any other urgent needs / escalations. You will lead a team of 20-35 people.

Responsibilities :

- Strategize long / short term roadmaps for the client, in conjunction with Jarvis senior management

- Define processes and comprehensive plans of action for imminent / ad-hoc client needs

- Create project plans, milestones, timelines, resource needs etc. to streamline implementation

- Build scenario-specific plans for all possible outcomes/events during last-mile campaign execution

- Act like the in-house expert for crisis mgmt. / last minute assistance to both central & zonal teams

- Coordinate cross functionally with zonal ops., central tech / communications teams & vendors

- Ensure daily operational performance reporting for higher mgmt. and clients, showcasing day-byday progress of the projects / new initiatives

- Showcase proactive stakeholder mgmt. to ensure positive long-term relationship with our clients

Join us if you are: Process oriented. Capable of managing multiple teams / stakeholders under time constraints. Emotionally mature to handle urgent situations. Relish helping others do better at their job.

Desired Profile

- 6-8 years experience in handling large operations teams in Logistics/ConsumerTech/FoodTech etc.

- Undergraduate / postgraduate from premier institutes like IIT / IIM / NLS / TISS / IIScR / NID

- Hands on experience in account mgmt. / event handling for large scale organizations or verticals

- Experience in managing multiple stakeholders and / or accounts in a large scale startup is a plus

- Strong Analytical Skills, should be comfortable with numbers and have intermediate skills in Excel

- Bonus points for strong grasp on political landscape in India

Some of the people who have excelled at this role include

- Engineering graduate with well showcased project mgmt. credentials at a top logistics startup

- MBA with stellar record of managing City / Zonal operations in a high stakes / fast paced industry

- Brand campaign manager with strong crisis mgmt. skills & knack for procedural efficiency