Jaro Education - Team Leader - Sales

- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks

- Assists management with hiring processes and new team member training

- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance

- Communicates deadlines and sales goals to team members

- Develops strategies to promote team member adherence to company regulations and performance goals

- Conducts team meetings to update members on best practices and continuing expectations

- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines

- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints