IvyCamp - Community Manager

Community Manager

We are looking for a seasoned Community Manager to build and nurture a community of our portfolio companies, mentors and other relevant stakeholders on our digital platform.

As a Community Manager, your responsibilities include the following :

- Understand the ecosystem, its key constituents and define and maintain the community charter

- Develop and implement a community management strategy

- Organize community building initiatives (online and also offline as needed) to grow participation and platform adoption/utilization

- Monitor and optimize community engagement levels

- Define and implement community governance/guidelines

- Foster a sense of community around mentorship by actively engaging with the audience

- Manage the content on the platform to ensure relevance, accuracy and ease of navigation

- Monitor and facilitate interactions among community members on the platform and offline

- Gather periodic feedback from community members to continuously improve community cohesiveness as well as the platform and its user experience

- Create content for social media channels

Qualification:

- Bachelor's or Master's degree in Business Management, Marketing or Marketing Communications from a premier institute

Skills :

- Proven track record of managing communities

- Excellent written and oral communication

- Stakeholder management/relationship building

- Proficiency in/familiarity with digital/SaaS platforms for community management

- Proficiency in MS-Office

- Prior experience of working with start-ups, management consulting, venture capital or private equity firms desirable but not mandatory

Work Experience : 6-8 years

Location : Mumbai, Bangalore or Remote